Vestavia Country Club
  • 26-Aug-2019 (MST)
  • Main Dining
  • Birmingham, AL, USA
  • Full Time

JOB SUMMARY: Promote the club's dining facilities for private banquets, business and social meetings and other member-related activities. Develop contracts for and oversees all administrative and operational aspects of preparing and serving events. Work with banquet and other departments to assure that the guests' expectations are exceeded

 

SUMMARY OF ESSENTIAL FUNCTIONS:

 

1. Promotes, advertises and markets the club's social event facilities and capabilities to all members.

2. Helps member clients arrange banquets, luncheons, meetings, weddings, dances and other social events; obtains pertinent information needed for guest planning.

3. Provides guest tours and offers suggestions in efforts to sell the club's facilities for the occasion being planned.

4. Works with the executive chef to determine selling prices, menus and other details for catered events; oversees the development of contracts; assures that pre-planned banquet menu offerings are current and reflect general member interests.

5. Suggests and helps guests plan menus in conjunction with the executive chef or other culinary personnel.

6. Transmits necessary information to and coordinates event planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring of decorations, entertainment and other special requests, etc.

7. Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.

8. Checks the function sheets against actual room setup; oversees personnel scheduling for special functions and may help supervise service personnel.

9. Oversees scheduling of food and beverage service employee meetings.

10. Handles client complaints.

11. Maintains past and potential client files; schedules calls or visits to assess on-going needs of prospective clients for catering services.

12. Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met.

13. Helps guests with parking, entertainment, decorations, audio-visual, floral and any other requirements integral to events being planned.

14. Represents members' needs and interests on applicable club committees.

15. Obtains necessary permits for special events and functions.

16. Arranges prompt payment for all events.

17. Critiques functions to determine future needs and to implement necessary changes for increased quality.

18. Attends management meetings to review policies and procedures, future business and to continually develop quality and image of banquet and catering functions.

19. Tracks new products and trends in food service and catering applicable to the club.

20. Ensures the security of valuables (club's, guests' and members' property) during catered events.

21. Assumes responsibility of manager on duty when necessary.

22. Ensures that proper housekeeping and energy conservation procedures are always followed.

23. May direct the work of catering department staff.

24. Attends staff meetings.

25. Diagrams room layout, banquet item placement and related function details.

26. Meets with athletic departments to plan food and beverage aspects of special events organized by the staff members.

27. Manages banquet billing and client correspondence.

28. Updates weekly function information for all affected staff.

29. Performs competitive "shopping" of alternative function sources.

30. May serve as liaison between kitchen, service and management staff.

31. Additional duties as assigned.

32. Regular and prompt attendance.

 

QUALIFICATIONS:

Bachelor's Degree in field or minimum 3 years' experience in the field of Event Planning.

Good human relation skills, strong verbal and written communication skills to effectively deal with people at different organizational levels both inside and outside the organization.

Well-developed problem solving skills and ability to develop conceptual alternatives. Must possess the ability to seek out new methods and innovative ideas and be willing to incorporate them into existing activities practices.

Basic computer skills (Word, excel, Outlook, etc.) knowledge of club management software a plus.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organization.

OTHER:

1. Must be available for emergency and scheduled work requirements on evenings, weekends or holidays

2. Must be available to work flexible shifts and overtime if necessary.

3. Must be able to lift, push or pull up to 25 lbs. occasionally

Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Vestavia Country Club
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